{"id":5755,"date":"2026-05-20T21:53:00","date_gmt":"2026-05-20T21:53:00","guid":{"rendered":"https:\/\/anayansitravel.com\/?page_id=5755"},"modified":"2026-06-08T16:32:44","modified_gmt":"2026-06-08T16:32:44","slug":"politicas-y-terminos","status":"publish","type":"page","link":"https:\/\/anayansitravel.com\/index.php\/politicas-y-terminos\/","title":{"rendered":"Pol\u00edticas y T\u00e9rminos"},"content":{"rendered":"

POL\u00cdTICAS DE CONTRATACI\u00d3N, PAGO, CANCELACI\u00d3N Y SERVICIO<\/strong><\/p>\n

ANAYANSI TRAVEL EC S.A.S.<\/strong> establece las siguientes pol\u00edticas para la prestaci\u00f3n de servicios tur\u00edsticos:<\/p>\n

ALCANCE DEL SERVICIO<\/strong>
\nLos servicios pueden incluir transporte, alojamiento, alimentaci\u00f3n, guianza, actividades tur\u00edsticas, entradas y coordinaci\u00f3n log\u00edstica. Solo se consideran incluidos los servicios detallados en la cotizaci\u00f3n, contrato o voucher.<\/p>\n

SERVICIOS NO INCLUIDOS<\/strong>
\nNo se incluyen gastos personales, bebidas adicionales, seguros, medicamentos, multas, propinas, actividades opcionales ni servicios no especificados. Estos corren por cuenta del cliente.<\/p>\n

PAGOS Y RESERVAS<\/strong>
\nAnticipo obligatorio: 30% para confirmar la reserva
\nSaldo: 70% hasta 5 d\u00edas antes del viaje
\nReservas de \u00faltimo momento: pago total inmediato<\/p>\n

El incumplimiento de pagos puede generar cancelaci\u00f3n autom\u00e1tica.<\/p>\n

CANCELACIONES Y REEMBOLSOS<\/strong>
\n+30 d\u00edas: reembolso del 70%
\n30 a 15 d\u00edas: reembolso del 50%
\n14 a 7 d\u00edas: sin reembolso del anticipo
\nMenos de 7 d\u00edas: sin devoluci\u00f3n
\nNo show o abandono: sin reembolso ni reprogramaci\u00f3n<\/p>\n

CAMBIOS POR PARTE DEL OPERADOR<\/strong>
\nLa empresa puede modificar o reprogramar servicios por causas externas como clima, seguridad, cierres, emergencias o fuerza mayor. Se pueden ofrecer reprogramaciones, cambios de ruta o cr\u00e9ditos a favor.<\/p>\n

FUERZA MAYOR<\/strong>
\nEventos imprevisibles (desastres naturales, crisis sanitarias, cierres, accidentes, etc.) pueden alterar el servicio sin responsabilidad para el operador.<\/p>\n

RESPONSABILIDAD DEL PASAJERO<\/strong>
\nEl cliente debe cumplir normas de seguridad, portar documentos, informar condiciones m\u00e9dicas y mantener buena conducta.
\nLa empresa no se responsabiliza por incidentes causados por negligencia del pasajero.<\/p>\n

PROTECCI\u00d3N DE MENORES (PESNNA)<\/strong>
\nPol\u00edtica de cero tolerancia frente a la explotaci\u00f3n sexual de ni\u00f1os, ni\u00f1as y adolescentes, en cumplimiento de la normativa tur\u00edstica del Ecuador.<\/p>\n

ACEPTACI\u00d3N<\/strong>
\nEl pago o uso del servicio implica la aceptaci\u00f3n total de estas pol\u00edticas.<\/p>\n

—————————————————————————-<\/p>\n

POLICIES AND TERMS<\/strong><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

POL\u00cdTICAS DE CONTRATACI\u00d3N, PAGO, CANCELACI\u00d3N Y SERVICIO ANAYANSI TRAVEL EC S.A.S. establece las siguientes pol\u00edticas para la prestaci\u00f3n de servicios tur\u00edsticos: ALCANCE DEL SERVICIO Los servicios pueden incluir transporte, alojamiento, alimentaci\u00f3n, guianza, actividades tur\u00edsticas, entradas y coordinaci\u00f3n log\u00edstica. Solo se consideran incluidos los servicios detallados en la cotizaci\u00f3n, contrato o voucher. SERVICIOS NO INCLUIDOS No […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5755","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edticas y T\u00e9rminos - Anayansi Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/anayansitravel.com\/index.php\/politicas-y-terminos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas y T\u00e9rminos\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICAS DE CONTRATACI\u00d3N, PAGO, CANCELACI\u00d3N Y SERVICIO ANAYANSI TRAVEL EC S.A.S. establece las siguientes pol\u00edticas para la prestaci\u00f3n de servicios tur\u00edsticos: ALCANCE DEL SERVICIO Los servicios pueden incluir transporte, alojamiento, alimentaci\u00f3n, guianza, actividades tur\u00edsticas, entradas y coordinaci\u00f3n log\u00edstica. 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